Decision Making
May 30, 2025
5
Min
Decision Journals: The Simple Habit That Supercharges Strategic Thinking
Decision Making
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We were recently working with the executive committee of a global retailer. Midway through their digital transformation, two regional directors disagreed sharply on whether to double down on mobile commerce or invest in physical experience centres. Rather than rushing to a vote, we asked each to record their key premises, expected outcomes and worst-case scenarios in a decision journal. Two weeks later, the team reconvened. Reviewing those entries revealed a shared over-reliance on last year’s holiday sales data and an overlooked assumption about store footfall trends. With clarity on their blind spots, they realigned swiftly - and avoided a multimillion-pound misstep.
Decision-making isn’t just a process - it’s a muscle that atrophies without exercise. According to McKinsey, executives who systematically review their decisions improve success rates by 25 per cent. This matters because in volatile markets, speed alone isn’t enough. Leaders need to learn fast, adjust course and institutionalise insights. A decision journal acts as both mirror and compass - helping teams spot cognitive biases, refine mental models and embed continuous improvement.
We encourage leaders to start by noting the trigger, stakes and time horizon. Frame the question clearly: What choice am I facing and why does it matter now? Example: “Should we reallocate 20 per cent of our R&D budget to AI pilots given emerging competition?”
Reflection prompt: What isn’t captured in my usual briefing pack?
Micro-action: Draft the decision question and one sentence on urgency.
List the three to five key beliefs underpinning your choice. Be explicit: sales forecasts, customer behaviour, competitive moves. In one software firm, failing to call out an assumption about 90 per cent mobile adoption led to misaligned product design.
Reflection prompt: Which of these assumptions would shift if proven false?
Micro-action: Write each assumption as “I believe X because…”.
Estimate best, likely and worst-case scenarios with brief rationale. We’ve seen boards skip this and then wonder why plans unravel when the market dips. Outlining downside stretches your strategic imagination.
Reflection prompt: What early warning sign would indicate I’m sliding toward worst case?
Micro-action: Bullet three outcomes with one metric each (e.g. revenue, margin, NPS).
After decision execution (ideally within one week and again at one month), revisit your journal. Compare forecasts to reality, pinpoint deviations and extract one learning. Over time, this builds a personalised playbook of what works - and what doesn’t.
Reflection prompt: What pattern have I seen across recent decisions?
Micro-action: Summarise your single biggest insight in a sentence.
Schedule a Weekly Review – Block 30 minutes each Friday to review new and recent decision entries. Measurable outcome: track the number of debriefs completed each month.
Share Select Insights – In your next leadership forum, present one debrief finding. Pro Tip: Frame it as a question to invite challenge rather than a lecture.
Embed in Governance – Add “Decision Journal Highlights” as a standing agenda item in quarterly strategy reviews.
Prompt 1: Which recent decision would have turned out differently if you’d journalled your assumptions?
Prompt 2: Spend five minutes sketching one pattern you see in your successes and one in your misfires.
• Faster strategic pivots – by spotting flawed premises early.
• Resilient culture – as candid insights build collective learning.
• Sharper collaboration – when debates are grounded in documented reasoning.
• Continuous skill building – leaders hone their foresight through reflection.
Team SHIFT
Have you ever looked back at a critical decision and wondered why it went so differently from your expectations? In our work with C-suite teams, we’ve seen leaders invest millions in strategic pivots only to discover they were revisiting the same missed assumptions. What if a simple habit - spending ten minutes jotting down your reasoning - could transform how you think, learn and lead?
We were recently working with the executive committee of a global retailer. Midway through their digital transformation, two regional directors disagreed sharply on whether to double down on mobile commerce or invest in physical experience centres. Rather than rushing to a vote, we asked each to record their key premises, expected outcomes and worst-case scenarios in a decision journal. Two weeks later, the team reconvened. Reviewing those entries revealed a shared over-reliance on last year’s holiday sales data and an overlooked assumption about store footfall trends. With clarity on their blind spots, they realigned swiftly - and avoided a multimillion-pound misstep.
Decision-making isn’t just a process - it’s a muscle that atrophies without exercise. According to McKinsey, executives who systematically review their decisions improve success rates by 25 per cent. This matters because in volatile markets, speed alone isn’t enough. Leaders need to learn fast, adjust course and institutionalise insights. A decision journal acts as both mirror and compass - helping teams spot cognitive biases, refine mental models and embed continuous improvement.
We encourage leaders to start by noting the trigger, stakes and time horizon. Frame the question clearly: What choice am I facing and why does it matter now? Example: “Should we reallocate 20 per cent of our R&D budget to AI pilots given emerging competition?”
Reflection prompt: What isn’t captured in my usual briefing pack?
Micro-action: Draft the decision question and one sentence on urgency.
List the three to five key beliefs underpinning your choice. Be explicit: sales forecasts, customer behaviour, competitive moves. In one software firm, failing to call out an assumption about 90 per cent mobile adoption led to misaligned product design.
Reflection prompt: Which of these assumptions would shift if proven false?
Micro-action: Write each assumption as “I believe X because…”.
Estimate best, likely and worst-case scenarios with brief rationale. We’ve seen boards skip this and then wonder why plans unravel when the market dips. Outlining downside stretches your strategic imagination.
Reflection prompt: What early warning sign would indicate I’m sliding toward worst case?
Micro-action: Bullet three outcomes with one metric each (e.g. revenue, margin, NPS).
After decision execution (ideally within one week and again at one month), revisit your journal. Compare forecasts to reality, pinpoint deviations and extract one learning. Over time, this builds a personalised playbook of what works - and what doesn’t.
Reflection prompt: What pattern have I seen across recent decisions?
Micro-action: Summarise your single biggest insight in a sentence.
Schedule a Weekly Review – Block 30 minutes each Friday to review new and recent decision entries. Measurable outcome: track the number of debriefs completed each month.
Share Select Insights – In your next leadership forum, present one debrief finding. Pro Tip: Frame it as a question to invite challenge rather than a lecture.
Embed in Governance – Add “Decision Journal Highlights” as a standing agenda item in quarterly strategy reviews.
Prompt 1: Which recent decision would have turned out differently if you’d journalled your assumptions?
Prompt 2: Spend five minutes sketching one pattern you see in your successes and one in your misfires.
• Faster strategic pivots – by spotting flawed premises early.
• Resilient culture – as candid insights build collective learning.
• Sharper collaboration – when debates are grounded in documented reasoning.
• Continuous skill building – leaders hone their foresight through reflection.
Team SHIFT
Have you ever looked back at a critical decision and wondered why it went so differently from your expectations? In our work with C-suite teams, we’ve seen leaders invest millions in strategic pivots only to discover they were revisiting the same missed assumptions. What if a simple habit - spending ten minutes jotting down your reasoning - could transform how you think, learn and lead?
We were recently working with the executive committee of a global retailer. Midway through their digital transformation, two regional directors disagreed sharply on whether to double down on mobile commerce or invest in physical experience centres. Rather than rushing to a vote, we asked each to record their key premises, expected outcomes and worst-case scenarios in a decision journal. Two weeks later, the team reconvened. Reviewing those entries revealed a shared over-reliance on last year’s holiday sales data and an overlooked assumption about store footfall trends. With clarity on their blind spots, they realigned swiftly - and avoided a multimillion-pound misstep.
Decision-making isn’t just a process - it’s a muscle that atrophies without exercise. According to McKinsey, executives who systematically review their decisions improve success rates by 25 per cent. This matters because in volatile markets, speed alone isn’t enough. Leaders need to learn fast, adjust course and institutionalise insights. A decision journal acts as both mirror and compass - helping teams spot cognitive biases, refine mental models and embed continuous improvement.
We encourage leaders to start by noting the trigger, stakes and time horizon. Frame the question clearly: What choice am I facing and why does it matter now? Example: “Should we reallocate 20 per cent of our R&D budget to AI pilots given emerging competition?”
Reflection prompt: What isn’t captured in my usual briefing pack?
Micro-action: Draft the decision question and one sentence on urgency.
List the three to five key beliefs underpinning your choice. Be explicit: sales forecasts, customer behaviour, competitive moves. In one software firm, failing to call out an assumption about 90 per cent mobile adoption led to misaligned product design.
Reflection prompt: Which of these assumptions would shift if proven false?
Micro-action: Write each assumption as “I believe X because…”.
Estimate best, likely and worst-case scenarios with brief rationale. We’ve seen boards skip this and then wonder why plans unravel when the market dips. Outlining downside stretches your strategic imagination.
Reflection prompt: What early warning sign would indicate I’m sliding toward worst case?
Micro-action: Bullet three outcomes with one metric each (e.g. revenue, margin, NPS).
After decision execution (ideally within one week and again at one month), revisit your journal. Compare forecasts to reality, pinpoint deviations and extract one learning. Over time, this builds a personalised playbook of what works - and what doesn’t.
Reflection prompt: What pattern have I seen across recent decisions?
Micro-action: Summarise your single biggest insight in a sentence.
Schedule a Weekly Review – Block 30 minutes each Friday to review new and recent decision entries. Measurable outcome: track the number of debriefs completed each month.
Share Select Insights – In your next leadership forum, present one debrief finding. Pro Tip: Frame it as a question to invite challenge rather than a lecture.
Embed in Governance – Add “Decision Journal Highlights” as a standing agenda item in quarterly strategy reviews.
Prompt 1: Which recent decision would have turned out differently if you’d journalled your assumptions?
Prompt 2: Spend five minutes sketching one pattern you see in your successes and one in your misfires.
• Faster strategic pivots – by spotting flawed premises early.
• Resilient culture – as candid insights build collective learning.
• Sharper collaboration – when debates are grounded in documented reasoning.
• Continuous skill building – leaders hone their foresight through reflection.
Team SHIFT