Mental Model
June 17, 2025
7
Min
First Principles Thinking Examples: How Great Leaders Reframe Problems
First Principles Thinking
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Same issue on the table: shipping delays. Same proposed solutions: more real-time tracking, more staff, more vendor penalties.
He looked frustrated.
“You know what’s crazy?” he said. “We keep asking, How do we optimise the system we’ve got? Not once have we asked, Why does it exist this way to begin with?”
That’s when we introduced First Principles Thinking to the discussion.
In a business world overloaded with best practices, First Principles Thinking invites a deeper question: what are the fundamental truths about the problem we’re facing? And what are just legacy assumptions we’ve absorbed?
This distinction isn’t philosophical - it’s operational.
As Elon Musk puts it:
“It’s important to reason from first principles rather than by analogy. With analogy, you're doing things because they’re like something else. With first principles, you boil things down to the most fundamental truths and then reason up from there.”
Why does this matter now? Because the shelf life of business models is shrinking. Leaders need sharper tools to reframe problems, not just react to symptoms.
Let’s explore six real-world examples of First Principles Thinking in action - from tech to HR to operations - and what they unlock.
Think of First Principles Thinking as a 3-part discipline:
Let’s see this in action.
Most aerospace companies operated under an inherited assumption: rockets are expensive, disposable assets.
Musk broke the problem down:
By rebuilding from physics and manufacturing basics - not industry norms - SpaceX achieved dramatic cost savings and reusability breakthroughs.
Reflection Prompt:
Where in your business have you inherited the industry's pricing assumptions? What would the cost structure look like from raw components or base inputs?
TV used to mean fixed time slots. You watched when the broadcaster said so.
Netflix questioned that.
The first principle: people want stories on demand, not bound to a clock.
This led to not just streaming, but binge-worthy content drops, algorithmic recommendations, and personalised queues.
High-leverage action:
List your customer’s core desires. Then ask, Which ones are unmet purely because of how things have always worked?
Before 2020, most companies viewed physical presence as a proxy for productivity.
Covid-19 forced a reframe: what if that’s not a first principle at all?
What if:
This shift birthed hybrid policies, async rituals, and output-based metrics.
Reflection Prompt:
Which parts of your operating model are proxies for value, rather than value itself?
A fintech client was haemorrhaging engineering talent and blamed it on compensation.
But once we applied first principles:
They rebuilt their retention strategy not around counter-offers, but culture offers.
Micro-action:
Schedule one career clarity conversation this week with a high performer.
When global supply chains fractured, companies who'd leaned too hard on efficiency found themselves vulnerable.
One industrial COO we worked with reframed:
First Principles reframing led to redesigned logistics with dual suppliers and predictive analytics.
Pro Tip:
Resilience isn’t inefficiency. It’s long-term efficiency.
A professional services firm we advised had 47% of staff saying they dreaded annual reviews.
They’d long assumed:
But what’s the first principle?
Feedback should help people grow.
They piloted micro-feedback loops, peer shoutouts, and project-based reviews. Within a quarter, 3 out of 4 staff reported higher psychological safety and clearer growth goals.
Micro-action:
Ask one direct report: “What’s something I can do differently as your manager this month?”
Here’s how we help clients begin using First Principles Thinking across their teams:
These are the traps we've seen senior teams fall into:
When was the last time you asked “Why are we doing it this way?” - and really meant it?
Where could you run a 30-minute team session next week to identify one legacy process to rethink?
Leaders who commit to this way of thinking report:
In other words, you move from “What’s everyone else doing?” to “What actually makes sense for us?”
Choose one ongoing project this week and ask your team:
“If we started from scratch, what would we keep - and what would we question?”
You may be surprised at how quickly clarity surfaces.
Team SHIFT
It was a Friday evening in London, and our client - the CTO of a global logistics company - had just come out of his third strategy meeting of the week.
Same issue on the table: shipping delays. Same proposed solutions: more real-time tracking, more staff, more vendor penalties.
He looked frustrated.
“You know what’s crazy?” he said. “We keep asking, How do we optimise the system we’ve got? Not once have we asked, Why does it exist this way to begin with?”
That’s when we introduced First Principles Thinking to the discussion.
In a business world overloaded with best practices, First Principles Thinking invites a deeper question: what are the fundamental truths about the problem we’re facing? And what are just legacy assumptions we’ve absorbed?
This distinction isn’t philosophical - it’s operational.
As Elon Musk puts it:
“It’s important to reason from first principles rather than by analogy. With analogy, you're doing things because they’re like something else. With first principles, you boil things down to the most fundamental truths and then reason up from there.”
Why does this matter now? Because the shelf life of business models is shrinking. Leaders need sharper tools to reframe problems, not just react to symptoms.
Let’s explore six real-world examples of First Principles Thinking in action - from tech to HR to operations - and what they unlock.
Think of First Principles Thinking as a 3-part discipline:
Let’s see this in action.
Most aerospace companies operated under an inherited assumption: rockets are expensive, disposable assets.
Musk broke the problem down:
By rebuilding from physics and manufacturing basics - not industry norms - SpaceX achieved dramatic cost savings and reusability breakthroughs.
Reflection Prompt:
Where in your business have you inherited the industry's pricing assumptions? What would the cost structure look like from raw components or base inputs?
TV used to mean fixed time slots. You watched when the broadcaster said so.
Netflix questioned that.
The first principle: people want stories on demand, not bound to a clock.
This led to not just streaming, but binge-worthy content drops, algorithmic recommendations, and personalised queues.
High-leverage action:
List your customer’s core desires. Then ask, Which ones are unmet purely because of how things have always worked?
Before 2020, most companies viewed physical presence as a proxy for productivity.
Covid-19 forced a reframe: what if that’s not a first principle at all?
What if:
This shift birthed hybrid policies, async rituals, and output-based metrics.
Reflection Prompt:
Which parts of your operating model are proxies for value, rather than value itself?
A fintech client was haemorrhaging engineering talent and blamed it on compensation.
But once we applied first principles:
They rebuilt their retention strategy not around counter-offers, but culture offers.
Micro-action:
Schedule one career clarity conversation this week with a high performer.
When global supply chains fractured, companies who'd leaned too hard on efficiency found themselves vulnerable.
One industrial COO we worked with reframed:
First Principles reframing led to redesigned logistics with dual suppliers and predictive analytics.
Pro Tip:
Resilience isn’t inefficiency. It’s long-term efficiency.
A professional services firm we advised had 47% of staff saying they dreaded annual reviews.
They’d long assumed:
But what’s the first principle?
Feedback should help people grow.
They piloted micro-feedback loops, peer shoutouts, and project-based reviews. Within a quarter, 3 out of 4 staff reported higher psychological safety and clearer growth goals.
Micro-action:
Ask one direct report: “What’s something I can do differently as your manager this month?”
Here’s how we help clients begin using First Principles Thinking across their teams:
These are the traps we've seen senior teams fall into:
When was the last time you asked “Why are we doing it this way?” - and really meant it?
Where could you run a 30-minute team session next week to identify one legacy process to rethink?
Leaders who commit to this way of thinking report:
In other words, you move from “What’s everyone else doing?” to “What actually makes sense for us?”
Choose one ongoing project this week and ask your team:
“If we started from scratch, what would we keep - and what would we question?”
You may be surprised at how quickly clarity surfaces.
Team SHIFT
It was a Friday evening in London, and our client - the CTO of a global logistics company - had just come out of his third strategy meeting of the week.
Same issue on the table: shipping delays. Same proposed solutions: more real-time tracking, more staff, more vendor penalties.
He looked frustrated.
“You know what’s crazy?” he said. “We keep asking, How do we optimise the system we’ve got? Not once have we asked, Why does it exist this way to begin with?”
That’s when we introduced First Principles Thinking to the discussion.
In a business world overloaded with best practices, First Principles Thinking invites a deeper question: what are the fundamental truths about the problem we’re facing? And what are just legacy assumptions we’ve absorbed?
This distinction isn’t philosophical - it’s operational.
As Elon Musk puts it:
“It’s important to reason from first principles rather than by analogy. With analogy, you're doing things because they’re like something else. With first principles, you boil things down to the most fundamental truths and then reason up from there.”
Why does this matter now? Because the shelf life of business models is shrinking. Leaders need sharper tools to reframe problems, not just react to symptoms.
Let’s explore six real-world examples of First Principles Thinking in action - from tech to HR to operations - and what they unlock.
Think of First Principles Thinking as a 3-part discipline:
Let’s see this in action.
Most aerospace companies operated under an inherited assumption: rockets are expensive, disposable assets.
Musk broke the problem down:
By rebuilding from physics and manufacturing basics - not industry norms - SpaceX achieved dramatic cost savings and reusability breakthroughs.
Reflection Prompt:
Where in your business have you inherited the industry's pricing assumptions? What would the cost structure look like from raw components or base inputs?
TV used to mean fixed time slots. You watched when the broadcaster said so.
Netflix questioned that.
The first principle: people want stories on demand, not bound to a clock.
This led to not just streaming, but binge-worthy content drops, algorithmic recommendations, and personalised queues.
High-leverage action:
List your customer’s core desires. Then ask, Which ones are unmet purely because of how things have always worked?
Before 2020, most companies viewed physical presence as a proxy for productivity.
Covid-19 forced a reframe: what if that’s not a first principle at all?
What if:
This shift birthed hybrid policies, async rituals, and output-based metrics.
Reflection Prompt:
Which parts of your operating model are proxies for value, rather than value itself?
A fintech client was haemorrhaging engineering talent and blamed it on compensation.
But once we applied first principles:
They rebuilt their retention strategy not around counter-offers, but culture offers.
Micro-action:
Schedule one career clarity conversation this week with a high performer.
When global supply chains fractured, companies who'd leaned too hard on efficiency found themselves vulnerable.
One industrial COO we worked with reframed:
First Principles reframing led to redesigned logistics with dual suppliers and predictive analytics.
Pro Tip:
Resilience isn’t inefficiency. It’s long-term efficiency.
A professional services firm we advised had 47% of staff saying they dreaded annual reviews.
They’d long assumed:
But what’s the first principle?
Feedback should help people grow.
They piloted micro-feedback loops, peer shoutouts, and project-based reviews. Within a quarter, 3 out of 4 staff reported higher psychological safety and clearer growth goals.
Micro-action:
Ask one direct report: “What’s something I can do differently as your manager this month?”
Here’s how we help clients begin using First Principles Thinking across their teams:
These are the traps we've seen senior teams fall into:
When was the last time you asked “Why are we doing it this way?” - and really meant it?
Where could you run a 30-minute team session next week to identify one legacy process to rethink?
Leaders who commit to this way of thinking report:
In other words, you move from “What’s everyone else doing?” to “What actually makes sense for us?”
Choose one ongoing project this week and ask your team:
“If we started from scratch, what would we keep - and what would we question?”
You may be surprised at how quickly clarity surfaces.
Team SHIFT